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ASFA TRAINING PROJECT PHONE POLL 2002

Wyoming

Agency: Wyoming Department of Family Services
Person interviewed: Rick Robb
Title: Program Manager, Childrens' Services
Mailing address: Hathaway Bldg., 3rd Fl
2300 Capital Avenue
Cheyenne, WY 82002
Phone #: (307) 777-7150
Fax #:  
E-mail: rrobb@state.wy.us


1. How would you rate your agency's staff in terms of their understanding of ASFA requirements? We are particularly interested in the level of understanding of managers, supervisors and workers. Please rate their understanding on a scale from 1 to 5 with 1 being 'poor' and 5 being 'comprehensive'.

a. Managers:

POOR 1 2 3 4 5 COMPREHENSIVE

Comments:

b. Supervisors:

POOR 1 2 3 4 5 COMPREHENSIVE


Comments:

c. Workers:

POOR 1 2 3 4 5 COMPREHENSIVE

Comments:

2. Following are some of the skills that managers, supervisors and workers need to have to implement ASFA. Please rate each of these on a scale of 1-5 with one being ‘do not need it’ and 5 being ‘extremely important.’

a. Managers?

Case work skills:

DON'T NEED IT 1 2 3    5 EXTREMELY IMPORTNANT

Collaborative skills

DON'T NEED IT 1 2 3   5 EXTREMELY IMPORTNANT

Understand Requirements of ASFA

DON'T NEED IT 1 2 3   5 EXTREMELY IMPORTNANT

Understanding how to implement ASFA requirements

DON'T NEED IT 1 2 3   5 EXTREMELY IMPORTNANT

Using data effectively

DON'T NEED IT 1 2 3   5 EXTREMELY IMPORTNANT

b. Supervisors?

Case work skills:

DON'T NEED IT 1 2 3   5 EXTREMELY IMPORTNANT

Communication Skills:

DON'T NEED IT 1 2 3   5 EXTREMELY IMPORTNANT

Collaborative Skills:

DON'T NEED IT 1 2 3   5 EXTREMELY IMPORTNANT

Understanding how to implement ASFA requirements

DON'T NEED IT 1 2 3    5 EXTREMELY IMPORTNANT

Using data effectively

DON'T NEED IT 1 2 3    5 EXTREMELY IMPORTNANT

c. Workers?

Case work skills:

DON'T NEED IT 1 2 3   5 EXTREMELY IMPORTNANT

Collaborative skills

DON'T NEED IT 1 2 3    5 EXTREMELY IMPORTNANT

Communication Skills:

DON'T NEED IT 1 2 3   5 EXTREMELY IMPORTNANT

Understanding how to implement ASFA requirements

DON'T NEED IT 1 2 3   5 EXTREMELY IMPORTNANT

 

3. In the past year, since our earlier survey, as part of your ASFA implementation has the agency undertaken any activities in the following areas:

Agency structure? unchecked boxNo checked box Yes
If yes, please describe.
Did some restructuring by forming a division of protective services which strengthened the agency's ability to address ASFA issues; however, that restructuring was done over a year ago.

Internal communication? unchecked boxNo checked box Yes
If yes, please describe
In collaboration with the Court Improvement project conducted training of multi-disciplinary groups throughout the state on ASFA requirements. Also, drafted a bench book that outlines ASFA requirements for child protective services.


Performance appraisals? checked box No unchecked box Yes
If yes, please describe.
An existing Program Review Unit has begun to tailor its activities to resemble the requirements of the Federal Review. Plan to implement these activities statewide.

Job descriptions? checked box No unchecked box Yes
If yes, please describe.


Staff recruitment? checked box No unchecked box Yes
If yes, please describe.
Have changed the process of recruiting to some degree, but it is not a change in policy. When staff are searching for new hires, they look for people who can handle staff assessment and family centered practice.

Case Review? unchecked boxNo checked box Yes
If yes, please describe.
Passed legislation to make the first review a court review at which the permanency plan for the child is reviewed. The hearing process has been accelerated; otherwise, the schedule remains the same.

Foster/Adoptive parent recruitment? checked box No unchecked box Yes
If yes, please describe.
Traditionally the majority of people adopting have been foster parents. Staff are the ones who recruit foster and adoptive homes. Since ASFA there is greater emphasis on the importance of foster/adoptive placements. There may have been an adjustment in policy to reflect the need to recruit foster/adoptive homes.

4. In the past year, since our earlier survey, has there been any ASFA training for child welfare agency personnel? If yes, go to question 4a. If no, go to question 4e.

Yes

a. What topics were covered in that ASFA training?

A 10-grid training was held that involved agency staff and the community. It was designed to foster better relationships between the agency and the community and develop skills in partnering with the community so that the responsibility for meeting outcomes for children is shared and ways to partner with community members to solve problems.

b. Which of the following did you use for the ASFA training?

checked box Statewide training
checked box In service training
checked box Pre-service training
unchecked box Forums on ASFA topics
unchecked box Conferences on ASFA topics
unchecked box Regularly scheduled meetings
checked box Managers train people
unchecked box Interactive video on ASFA topics
unchecked box Teleconferences on ASFA topics
unchecked box Training by federal agencies
checked box Information is circulated about ASFA

c. Who did the training?

checked box Agency/training unit staff
unchecked box Outside consultants
unchecked box State university
checked box Court staff
checked box Central office staff
unchecked box Regional staff

d. Was the training just on ASFA or was it incorporated into other training that you provide?

checked box Incorporated
unchecked box Incorporated into new worker training
unchecked box Not incorporated

e. In the past year, since our earlier survey, have you done any of the following ASFA training with or for the courts?

unchecked box Joint training sessions
unchecked box Agency and court staff have worked together on local level
checked box Court Improvement Project events attended by agency people
unchecked box ASFA workgroups of agency and court staff
unchecked box Agency staff have trained court people
unchecked box Agency published a newsletter for court staff

 

f. What topics were covered in that ASFA training for the courts?

A variety of topics - 15-22 rule, safety, permanency, and well being goals, concept of permanency, requirements for judicial oversight and responsibilities, the worker, judges, and attorneys roles in ASFA implementation, case planning, permanency planning and the review system.

g. Have you done ASFA training with or for any of the following:

checked box Schools
unchecked box Health care providers
checked box Mental health providers
checked box Tribes
unchecked box Other, please specify providers

These groups were included in the multi-disciplinary Court Improvement Project training.

h. What topics were covered in the ASFA training?

Same ones as listed under the Court Improvement training.

5. How well does your information system support the work of managers, supervisors and workers in implementing ASFA? Please rate the support provided by your system on a scale from 1 to 5 with 1 being 'poor' and 5 being 'outstanding'

POOR 1 2 3 4 5 OUTSTANDING

a. Why did you give your system that rating?

The managers like the information system. The workers don't like it because they say that the time it takes to input data is time they could be spending with families. The workers say that the data that is entered can't help families. At the state level, the information is helpful because it provides information on which to make decisions.

b. If a rating of 1 or 2 is given, probe as to the status of the SACWIS system.

 

6. Please rate the importance of the following in terms of supporting staff as they implement the ASFA requirements, with 1 being ‘not important’ and 5 being ‘crucial.’

Training

NOT IMPORTANT 1 2 3 4 5   CRUCIAL

Increased communication

NOT IMPORTANT 1 2 3 4 5   CRUCIAL

Resources to support staff

NOT IMPORTANT 1 2 3 4 5   CRUCIAL

Collaborative efforts with stakeholders

NOT IMPORTANT 1 2 3 4 5   CRUCIAL

Seeing ASFA as good casework practice

NOT IMPORTANT 1 2 3 4 5   CRUCIAL

Management support

NOT IMPORTANT 1 2 3 4 5   CRUCIAL

Revising policy to support ASFA

NOT IMPORTANT 1 2 3 4 5   CRUCIAL

Monitoring implementation

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

Other, please specify and rate:

NOT IMPORTANT 1 2 3 4 5 CRUCIAL

 

7. Do you see any of the following as barriers to your agency's support for staff as they implement the requirements of ASFA (check if ‘yes’)?

checked box Lack of resources
unchecked box Difficult relationship with courts
checked box Staff turnover
unchecked box Limitations or lack of computer system
unchecked box Lack of understanding/knowledge about ASFA
checked box Heavy workload
unchecked box Lack of support
checked box Difficulty meeting ASFA requirements
checked box Large number of cases
unchecked box Differences in interpretation
checked box Lack of services
checked box Lack of time
unchecked box Lack of training
unchecked box Problems caused by a county-based system
unchecked box Other, please specify:

8. (For County based systems only.) Do any of the following impact your ASFA implementation (check if ‘yes’)?

unchecked box Must be responsive to local needs
unchecked box Lack of uniform practice standards
unchecked box Communication can be difficult
unchecked box Approach is fragmented (diverse)
unchecked box Limited state control
unchecked box Limited resources

9. At which point in the Child and Family Service Review process is your agency?

a.
unchecked box Planning
checked box Statewide assessment completed.
unchecked box Review complete
unchecked box Working to complete the activities described in the PIP

b. Are there any significant lessons you learned from the CFSR process that you suggest we include in our curriculum? If so, please describe.

It is important to help people understand the balance and interrelationship of outcomes. Improvement in one might affect another in a negative way. Solutions have to balance outcomes so they work together. Assessments have to be improved. Need to focus on implementing strategies.

10. Is there anything else that you want to tell us regarding the best way to support staff as they implement the requirements of ASFA?

Need to make sure staffing is adequate. We continue to ask staff to do more. Need to work on understanding how to involve community to help in providing favorable outcomes for children and families.

Do you mind if we call you again if we need additional information?

checked box No
unchecked box Yes

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