ASFA TRAINING PROJECT
PHONE POLL OF CHILD WELFARE AGENCIES
2003

Arizona

1. How would you rate your agency's staff in terms of their understanding of ASFA requirements? We are particularly interested in the level of understanding of managers, supervisors and workers. Please rate their understanding on a scale from 1 to 5 with 1 being 'poor' and 5 being 'comprehensive'.

a. Managers:

Comments: Utah uses the Milestone Plan practice model so staff may know its requirements, but not know that the requirements are based on ASFA.

b. Supervisors:

Comments:

c. Workers:

Comments:

2. Following are some of the skills that managers, supervisors and workers need to have to implement ASFA. Please rate each of these on a scale of 1-5 with one being 'do not need it' and 5 being 'extremely important.'

a. Managers:

Case work skills:

Collaborative skills

Understanding requirements of ASFA

Understanding how to implement ASFA requirements

Using data effectively

Other, please specify and rate:

b. Supervisors:

Case work skills:

Communication skills:

Collaborative skills:

Understanding how to implement ASFA requirements

Using data effectively

Other, please specify and rate:

c. Workers:

Case work skills:

Collaborative skills

Communication skills:

Understanding how to implement ASFA requirements

Using data effectively

Other, please specify and rate:

3. In the past year, since our earlier survey, as part of your ASFA implementation has the agency undertaken any activities in the following areas:

Agency structure? No Yes
If yes, please describe.

Internal communication? No Yes
If yes, please describe.

Performance appraisals? No Yes
If yes, please describe.

Job descriptions? No Yes
If yes, please describe.

Staff recruitment? No Yes
If yes, please describe.

Case Review? No Yes
If yes, please describe.
Have begun to use the CFSR process to review cases. Doing additional case reviews.

Foster/Adoptive parent recruitment? No Yes
If yes, please describe.

4. In the past year, since our earlier survey, has there been any ASFA training for child welfare agency personnel? No Yes
If yes, go to question 4a. If no, go to question 4e.

a. What topics were covered in that ASFA training?

Utah’s business plan, developed as a part of the settlement agreement in the David C. vs. Leavitt case, is the Performance Milestone Plan. One of the milestones in that plan is Practice Model Training. This training includes all ASFA topics though the training does not specify that these are ASFA topics. There is no other additional training that is ASFA specific. All workers will have completed Practice Model Training by the end of the calendar year 2003. New workers receive training on the practice model in the classroom and then work in the field with a mentor to ensure skill acquisition.

b. Which of the following did you use for the ASFA training?

Statewide training
In service training
Pre-service training
Forums on ASFA topics
Conferences on ASFA topics
Regularly scheduled meetings
Managers train people
Interactive video on ASFA topics
Teleconferences on ASFA topics
Training by federal agencies
Information is circulated about ASFA

c. Who did the training?

Agency/training unit staff
Outside consultants
State university
Court staff
Central office staff
Regional staff

d. Was the training just on ASFA or was it incorporated into other training that you provide?

Incorporated
Incorporated into new worker training
Not incorporated

e. In the past year, since our earlier survey, have you done any of the following ASFA training with or for the courts? No Yes
If yes, continue with this question; if no go to question 4g.

Joint training sessions
Agency and court staff have worked together on local level
Court Improvement Project events attended by agency people
ASFA workgroups of agency and court staff
Agency staff have trained court people
Agency published a newsletter for court staff
Other

f. What topics were covered in that ASFA training for the courts?

General ASFA topics with certain topics emphasized that would be of special interest to judges, i.e. timelines.

g. Have you done ASFA training with or for any of the following:

Schools
Health care providers
Mental health providers
Tribes
Other, please specify

h. What topics were covered in the ASFA training?

Health care providers have been trained on a shortened version of the Practice model that includes topics of specific interest to health care providers, i.e., health care exams, paperwork. When nurses are assigned to cases, there is collaborative training with the agency.

5. Thinking about future training for your agency and community partners (not just on ASFA), what do you think is the number one training need of:

a. Agency managers:

Collaboration within the department; collaboration with other agencies where they have clients in common. Development of community resources.

b. Agency supervisors:

Basic supervisory training. The problem is that the only career ladder for supervisors is to go from caseworker to supervisor, even though the person may excel as a caseworker and not have the skills for supervision.

c. Agency workers:

Creative case planning. The ability to do useful assessments throughout the life of a case and use the information to craft service plans.

d. Foster parents:

Practice model. Explain to them what caseworkers are trying to do.

e. Schools:

Same as foster parents. Partners don't understand social work in child welfare. Need to understand skills and techniques caseworkers use, need to know about the concept of team process and how to function on a team.

f. Health care providers:

Same as for schools

g. Mental health providers:

Same as for schools

h. Tribes:

Understand federal funding requirements, accountability. Agency need to better understand how to comply with ICWA. Both need to understand how to collaborate and work with each other.

i. Courts:

Understand the practice model, ICWA and ASFA requirements.

j. Is there any other group you think has a training need? Please specify.

6. How well does your information system support the work of managers, supervisors and workers in implementing ASFA? Please rate the support provided by your system on a scale from 1 to 5 with 1 being 'poor' and 5 being 'outstanding'.

a. Why did you give your system that rating?

Utah uses a SACWIS system that is really good; however, it is not totally friendly with the Practice Model yet.

b. If a rating of 1 or 2 is given, probe as to the status of the SACWIS system.

7. Please rate the importance of the following in terms of supporting staff as they implement the ASFA requirements, with 1 being 'not important' and 5 being 'crucial.'

Training

Increased communication

Resources to support staff

Collaborative efforts with stakeholders

Seeing ASFA as good casework practice

Management support

Revising policy to support ASFA

Monitoring implementation

Other, please specify and rate:

8. Do you see any of the following as barriers to your agency's support for staff as they implement the requirements of ASFA (check if 'yes')?

Lack of resources
Difficult relationship with courts
Staff turnover
Limitations or lack of computer system
Lack of understanding/knowledge about ASFA
Heavy workload
Lack of support
Difficulty meeting ASFA requirements
Large number of cases
Differences in interpretation
Lack of services
Lack of time
Lack of training
Problems caused by a county-based system
Other, please specify:

9. (For County based systems only.) Do any of the following impact your ASFA implementation (check if 'yes')?

Must be responsive to local needs
Lack of uniform practice standards
Communication can be difficult
Approach is fragmented
Limited state control
Limited resources
Other

10. At which point in the Child and Family Service Review process is your agency?

a.

Planning
Statewide assessment underway
Review complete
Working to complete the activities described in the PIP

b. Are there any significant lessons you learned from the CFSR? If so, please describe.

Already knew where the problems were.

11. Is there anything else that you want to tell us regarding the best way to support staff as they implement the requirements of ASFA and the CFSR?

Do you mind if we call you again if we need additional information?

No
Yes

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