| ASFA
TRAINING PROJECT
PHONE POLL OF CHILD WELFARE AGENCIES
2003
Minnesota
| Agency:
|
Minnesota Department of Human Services |
| Person
interviewed: |
Erin Sullivan-Sutton |
| Title: |
Director, Child Safety & Permanency
Division |
| Mailing
address: |
444 Lafayette Rd.
St. Paul, MN 55155 |
| Phone
#: |
(651) 296-2487 |
| Fax
#: |
|
| E-mail: |
erin.sullivan-sutton@state.mn.us |
1. How would you rate your agency's
staff in terms of their understanding of ASFA requirements? We are
particularly interested in the level of understanding of managers,
supervisors and workers. Please rate their understanding on a scale
from 1 to 5 with 1 being 'poor' and 5 being 'comprehensive'.
a. Managers:
| POOR |
1 |
2 |
3 |
4 |
5 |
COMPREHENSIVE |
Comments: Minnesota is a state supervised, county-administered
state. Ms. Sutton-Sullivan spoke from the state perspective.
b. Supervisors:
| POOR |
1 |
2 |
3 |
4 |
5 |
COMPREHENSIVE |
Comments:
c. Workers:
| POOR |
1 |
2 |
3 |
4 |
5 |
COMPREHENSIVE |
Comments:
2. Following are some of the skills
that managers, supervisors and workers need to have to implement
ASFA. Please rate each of these on a scale of 1-5 with one being
'do not need it' and 5 being 'extremely important.'
a. Managers:
Case work skills:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Collaborative skills
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Understanding requirements of ASFA
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Understanding how to implement ASFA requirements
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Using data effectively
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Other, please specify and rate:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
b. Supervisors:
Case work skills:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Communication skills:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Collaborative skills:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Understanding how to implement ASFA requirements
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Using data effectively
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Other, please specify and rate:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
c. Workers:
Case work skills:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Collaborative skills
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Communication skills:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Understanding how to implement ASFA requirements
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Using data effectively
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
Other, please specify and rate:
| DO NOT NEED IT |
1 |
2 |
3 |
4 |
5 |
EXTREMELY IMPORTANT |
3. In the past year, since our earlier
survey, as part of your ASFA implementation has the agency undertaken
any activities in the following areas:
Agency structure?
No
Yes
If yes, please describe.
Comment: Not as a result
of ASFA.
Internal communication?
No
Yes
If yes, please describe.
Issue bulletins, have internal discussions, integrate ASFA topics
into various meetings.
Performance appraisals?
No
Yes
If yes, please describe.
Job descriptions?
No
Yes
If yes, please describe.
Staff recruitment?
No
Yes
If yes, please describe.
Case Review?
No
Yes
If yes, please describe.
Have strengthened case reviews; now they are based on the
CFSR model.
Foster/Adoptive parent recruitment?
No
Yes
If yes, please describe.
4. In the past year, since our earlier
survey, has there been any ASFA training for child welfare agency
personnel?
No
Yes
If yes, go to question 4a. If no, go to question 4e.
a. What topics were covered in that ASFA training?
All new workers receive training on ASFA topics, but the topics
are embedded in the curriculum and are part of the training.
They are not identified specifically as requirements of ASFA.
b. Which of the following did you use for the ASFA training?
Statewide training
In service training
Pre-service training
Forums on ASFA topics
Conferences on ASFA topics
Regularly scheduled meetings
Managers train people
Interactive video on ASFA topics
Teleconferences on ASFA topics
Training by federal agencies
Information is circulated about ASFA
c. Who did the training?
Agency/training unit staff
Outside consultants
State university
Court staff
Central office staff
Regional staff
d. Was the training just on ASFA or was it incorporated into
other training that you provide?
Incorporated
Incorporated into new worker training
Not incorporated
e. In the past year, since our earlier survey, have you
done any of the following ASFA training with or for the courts?
No
Yes
If yes, continue with this question; if no
go to question 4g.
Joint
training sessions
Agency and court staff have worked together on local level
Court Improvement Project events attended by agency people
ASFA workgroups of agency and court staff
Agency staff have trained court people
Agency published a newsletter for court staff
Other
f. What topics were covered in that ASFA training for the
courts?
The Children's Justice Initiative looks at the court system
from a child's point of view. Address ASFA topics in training,
especially permanency, timelines, and also developmental issues,
court procedures.
g. Have you done ASFA training with or for any of the following:
Schools
Health care providers
Mental health providers
Tribes
Other, please specify
h. What topics were covered in the ASFA training?
Mental health providers – timelines, Tribes - timelines, ICWA
and ASFA, how to work together. Tribal representatives are invited
to attend agency trainings.
5. Thinking about future training
for your agency and community partners (not just on ASFA), what
do you think is the number one training need of:
a. Agency managers:
Managing resources when there are reductions. How do you keep
best practices alive with cuts in resources.
b. Agency supervisors:
Same as for agency managers; focus on best practice. Use outcomes
to drive service system.
c. Agency workers:
Best practice, methods of social work intervention and how
to use best intervention in each case.
d. Foster parents:
How to work with biological parents. What to look for and how
to meet the needs of foster kids in health and education.
e. Schools:
Recognizing children with mental health issues and how to handle
them.
f. Health care providers:
Screening for mental health issues.
g. Mental health providers:
Train more of them. What happens when kids can't be returned
to families in a timely fashion.
h. Tribes:
Attachment and permanency issues in children.
i. Courts:
4-E
j. Is there any other group you think has a training need?
Please specify.
Attorneys need to look at their roles; how to work within timelines,
achieve permanency.
6. How well does your information
system support the work of managers, supervisors and workers in
implementing ASFA? Please rate the support provided by your system
on a scale from 1 to 5 with 1 being 'poor' and 5 being 'outstanding'.
| POOR |
1 |
2 |
3 |
4 |
5 |
OUTSTANDING |
a. Why did you give your system that rating?
Have a good case management system that is used at the local
level. It is necessary to provide support. Need to work on how
to get reports from the system and how to use them.
b. If a rating of 1 or 2 is given, probe as to the status of
the SACWIS system.
7. Please rate the importance of
the following in terms of supporting staff as they implement the
ASFA requirements, with 1 being 'not important' and 5 being 'crucial.'
Training
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Increased communication
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Resources to support staff
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Collaborative efforts with stakeholders
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Seeing ASFA as good casework practice
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Management support
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Revising policy to support ASFA
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Monitoring implementation
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
Other, please specify and rate:
| NOT IMPORTANT |
1 |
2 |
3 |
4 |
5 |
CRUCIAL |
8. Do you see any of the following
as barriers to your agency's support for staff as they implement
the requirements of ASFA (check if 'yes')?
Lack of resources
Difficult relationship with courts
Staff turnover
Limitations or lack of computer system
Lack of understanding/knowledge about ASFA
Heavy workload
Lack of support
Difficulty meeting ASFA requirements
Large number of cases
Differences in interpretation
Lack of services
Lack of time
Lack of training
Comment:
not necessarily on ASFA
Problems caused by a county-based system
Other, please specify:
9. (For County based systems only.)
Do any of the following impact your ASFA implementation (check if
'yes')?
Must be responsive to local needs
Lack of uniform practice standards
Communication can be difficult
Approach is fragmented
Limited state control
Limited resources
Other
10. At which point in the Child and
Family Service Review process is your agency?
a.
Planning
Statewide assessment underway
Review complete
Working to complete the activities described in the PIP
b. Are there any significant lessons you learned from the
CFSR? If so, please describe.
Takes a lot of time. Issues related to practice need to be
looked at. States report data differently. Have learned things
about communication. Some standards weren't expected to be met.
Need to look at that. Learning about how review of local practices
and deciding if it should look like the CFSR process.
11. Is there anything else that you
want to tell us regarding the best way to support staff as they
implement the requirements of ASFA and the CFSR?
ASFA is viewed as best practice in Minnesota, even before ASFA
was passed. To implement requirements will need early intervention
resources. States need more resources to continue to meet standards.
When investing in meeting outcomes, can't devote as much time
to providing services.
Do you mind if we call you again if we need additional information?
No
Yes
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