ASFA TRAINING PROJECT PHONE POLL OF CHILD WELFARE AGENCIES 2002

Arkansas

1. How would you rate your agency's staff in terms of their understanding of ASFA requirements? We are particularly interested in the level of understanding of managers, supervisors and workers. Please rate their understanding on a scale from 1 to 5 with 1 being 'poor' and 5 being 'comprehensive'.

a. Managers:

Comments: All managers received comprehensive ASFA Training in 1999-2000 Final rules training.

b. Supervisors:

Comments: Ibid

c. Workers:

Comments: New workers receive comprehensive ASFA in New worker “Core “ Training

2. Following are some of the skills that managers, supervisors and workers need to have to implement ASFA. Please rate each of these on a scale of 1-5 with one being ‘do not need it’ and 5 being ‘extremely important.’

a. Managers?

Case work skills:

Collaborative skills

Understand Requirements of ASFA

Understanding how to implement ASFA requirements

Using data effectively

b. Supervisors?

Case work skills:

Communication Skills:

Collaborative Skills:

Understanding how to implement ASFA requirements

Using data effectively

c. Workers?

Case work skills:

Collaborative skills

Communication Skills:

Understanding how to implement ASFA requirements

3. In the past year, since our earlier survey, as part of your ASFA implementation has the agency undertaken any activities in the following areas:

Agency structure? No Yes
If yes, please describe.
The Agency has conducted some restructuring to promote efficiency in service delivery.

Internal communication? No Yes
If yes, please describe
The Division conducts an annual ASFA Implementation study. The study allows the office of Chief Counsel to dialogue with the Division about ASFA issues and address barriers.

Performance appraisals? No Yes
If yes, please describe.

Job descriptions? No Yes
If yes, please describe.
The social workers job descriptions have changed but it was because of licensing requirements not ASFA.

Staff recruitment? No Yes
If yes, please describe.

Case Review? No Yes
If yes, please describe.
Our Quality Assurance Unit produces the quarterly Performance Report which captures compliance requirements for permanency. The annual ASFA Report monitors compliance with ASFA.

Foster/Adoptive parent recruitment? No Yes
If yes, please describe.
We have some changes planned but not implemented yet.

4. In the past year, since our earlier survey, has there been any ASFA training for child welfare agency personnel? If yes, go to question 4a. If no, go to question 4e.

a. What topics were covered in that ASFA training?

Aspects of Reasonable Efforts and Compelling Reasons have been incorporated in our new worker Pre- service training curriculum. Additionally many our staff attended a Court Appointed Special Advocates (CASA) Conference sponsored by Administrative offices of the courts where two Workshops –“Dependency –Neglect Case law Update” that examined how ASFA is developing through case law in other states. And, “ Hearings in a Dependency Neglect Case that included aspects of ASFA “

b. Which of the following did you use for the ASFA training?

Statewide training
In service training
Pre-service training
Forums on ASFA topics
Conferences on ASFA topics
Regularly scheduled meetings
Managers train people
Interactive video on ASFA topics
Teleconferences on ASFA topics
Training by federal agencies
Information is circulated about ASFA

c. Who did the training?

Agency/training unit staff
Outside consultants
State university
Court staff
Central office staff
Regional staff

d. Was the training just on ASFA or was it incorporated into other training that you provide?

Incorporated
Incorporated into new worker training
Not incorporated

e. In the past year, since our earlier survey, have you done any of the following ASFA training with or for the courts?

Joint training sessions
Agency and court staff have worked together on local level
Court Improvement Project events attended by agency people
ASFA workgroups of agency and court staff
Agency staff have trained court people
Agency published a newsletter for court staff

f. What topics were covered in that ASFA training for the courts?

Reasonable efforts & Compelling Reasons, Administrative Offices of the court provided training to the judges, court officials, and some agency staff around the state

g. Have you done ASFA training with or for any of the following:

Schools
Health care providers
Mental health providers
Tribes
Other, please specify providers

h. What topics were covered in the ASFA training?

5. How well does your information system support the work of managers, supervisors and workers in implementing ASFA? Please rate the support provided by your system on a scale from 1 to 5 with 1 being 'poor' and 5 being 'outstanding'

a. Why did you give your system that rating?

The system was enhanced to provide ticklers to workers in an effort to help meet the ASFA timeframes.

b. If a rating of 1 or 2 is given, probe as to the status of the SACWIS system.

6. Please rate the importance of the following in terms of supporting staff as they implement the ASFA requirements, with 1 being ‘not important’ and 5 being ‘crucial.’

Training

Increased communication

Resources to support staff

Collaborative efforts with stakeholders

Seeing ASFA as good casework practice

Management support

Revising policy to support ASFA

Monitoring implementation

Other, please specify and rate:

7. Do you see any of the following as barriers to your agency's support for staff as they implement the requirements of ASFA (check if ‘yes’)?

Lack of resources
Difficult relationship with courts (certain courts)
Staff turnover
Limitations or lack of computer system
Lack of understanding/knowledge about ASFA
Heavy workload
Lack of support
Difficulty meeting ASFA requirements
Large number of cases
Differences in interpretation
Lack of services
Lack of time
Lack of training
Problems caused by a county-based system
Other, please specify:

The major barrier is a lack of mantal health and substance abuse treatment programs to serve clients.

8. (For County based systems only.) Do any of the following impact your ASFA implementation (check if ‘yes’)?

Must be responsive to local needs
Lack of uniform practice standards
Communication can be difficult
Approach is fragmented
Limited state control
Limited resources

9. At which point in the Child and Family Service Review process is your agency?

a.
Planning
Statewide assessment completed.
Review complete
Working to complete the activities described in the PIP

b. Are there any significant lessons you learned from the CFSR process that you suggest we include in our curriculum? If so, please describe.

• Development of the statewide assessment should begin as soon as the state receives its national data profile.
• Utilize the ACF Regional Representatives as much as possible.

  For the onsite review, cases should be pulled as soon as possible using the order given by the Feds. Because some cases will not be appropriate, and you will be unable to locate some clients, it is a good idea to pull 50 cases over the sample to be reviewed.

10. Is there anything else that you want to tell us regarding the best way to support staff as they implement the requirements of ASFA?

Coordination between workers and the court system is crucial to effective implementation.

Do you mind if we call you again if we need additional information?
No
Yes

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